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Privacy Policy

Effective Date: July 30, 2025

At The Crossing RV & Self Storage, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment information (via secure third-party processor)

Usage Data:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Device information

Cookies & Tracking Technologies:
We use cookies to enhance your experience and analyze site usage. You can disable cookies in your browser settings, though some features of our site may not function properly.

2. How We Use Your Information

We use your information to:

  • Provide and manage your storage unit rental
  • Communicate with you (e.g., confirmation emails, support)
  • Process payments securely
  • Improve our website and services
  • Send promotional updates or newsletters (with your consent)

3. How We Protect Your Information

We implement reasonable physical, technical, and administrative safeguards to protect your information against unauthorized access, alteration, or disclosure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with:

  • Trusted service providers (e.g., payment processors) under strict confidentiality
  • Law enforcement, when required to comply with legal obligations

5. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

6. Your Choices

You may:

  • Opt out of marketing emails at any time by clicking “unsubscribe”
  • Request access to, or deletion of, your personal data by contacting us

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

The Crossing RV & Self Storage
3005 23rd Street Didsbury, AB
info@thecrossingrvandselfstorage.ca
888-335-3378